Need Some Help?

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  1. Go to our home page and follow the steps at the top of the page.
    • Pick what phone model you have.
    • We'll show our offer.
    • Accept and choose how you want to be paid.
  2. Remove your iCloud, Google, and Samsung account depending on which phone you have.
  3. Ship us your phone using our prepaid shipping label.
  4. We'll send your payment within 72 hours of receiving your phone.
  5. Eat ice cream. (optional)

Only you can remove an iCloud, Google, or Samsung Account from your device. Phone manufacturers have implemented that rule to discourage stealing.

If you don't remember your password, use your phone manufacturer's Forgot Password service to reset your password. If that doesn't work, call their customer service department.


  • Go through the quote process and get a shipping label for each phone that you have.
  • Use the same name and email each time.
  • Then you can ship all of the phones in one box, using any of the shipping labels we provided.
To keep things simple we focus on phones released in the last four years. If you don't see your phone on our list, we'd recommend selling it yourself on Craigslist or eBay.


It would take 2-3 days for us to ship you a box. To keep things speedy we give you a free shipping label immediately. Just print that out and use it on any spare box or envelope you have.
Your phone will take 2-3 days to arrive at our office from the day you ship it. We'll send your payment no more than 72 hours from when it comes to our doorstep.
We’re based in sunny Fort Collins, Colorado! Our physical office address is: Newaya Recycling 320 East Vine Drive. Suite 219. Fort Collins, CO 80524
We're a small group of guys that are über passionate about cellphones and software. There are pictures of us on our About Page.

Contact us.

Find out what your phone or tablet is worth in 14 seconds.